At FlaskForYou.shop, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our standard return policy below.
1. Return Eligibility
You may request a return within 14 days of receiving your order.
To be eligible for a return:
The item must be unused and in its original condition
The item must be returned in its original packaging
Proof of purchase is required
2. Non-Returnable Items
The following items are not eligible for return or refund:
Personalized or custom-made products
Items marked as final sale
Gift cards
Custom or personalized items can only be refunded if they arrive damaged or defective.
3. Return Process
To initiate a return, please contact us at Esellingnl@hotmail.com
Your order number
Reason for return
Photos (if the item is damaged or incorrect)
Returns sent without prior approval may not be accepted.
4. Return Shipping
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect
Shipping costs are non-refundable
We recommend using a trackable shipping service
5. Refunds
Once your return is received and inspected:
You will be notified of approval or rejection
Approved refunds will be issued to the original payment method
Refund processing times may vary depending on your payment provider
6. Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund at no additional cost.
7. Exchanges
We do not offer direct exchanges. If you wish to receive a different item, please return the original product and place a new order.
8. Contact Information
If you have any questions regarding our return policy, please contact us at:
Email: Esellingnl@hotmail.com
Website: FlaskForYou.shop
